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Training Design and Development Paper.
Date Submitted: 09/10/2006 02:51:52
Category: / Business & Economy / Management
Length: 10 pages (2699 words)
Category: / Business & Economy / Management
Length: 10 pages (2699 words)
In order for any training to be effective, it must be coordinated with the company's overall objectives and at the same time, it is important to design a training program that will allow employees to fulfill their personal goals. This paper will look at what is involved in developing a training program for the Cross Country Automotive Services Company (CCAS) for a training need of "poor customer service." There are five steps that CCAS would …
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…resource.asp
Phillips, J.J., Phillips, P.P., & Hodges, T.K. (2004). Make Training evaluation work.
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<Tab/> program. Retrieved on June 19, 2005 from website: <Tab/>http://www.scgtraining.com/training/advantage.html
Stout, D. (1995). "Performance Analysis for Training". Niagara Paper Company, <Tab/>Niagara, WI, 1995
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