Quality Management and Productivity: Total Quality Management(TQM) Survey Paper

The purpose of this paper is to research three separate organizations representing three different economic sectors, and provide a description of the need for customer driven quality in each organization. Additionally, construct a comparison matrix outlining the differences between the strategic roles of Total Quality Management (TQM) within each of the organizations/sectors. The organizations of focus represent the manufacturing sector, service sector, and the non- profit sector. Each of these economic sectors has different …

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