Quality Management and Productivity: Strategic Plan Development Paper

The purpose of this paper is to analyze role of Total Quality Management (TQM) in the strategic plan of Riordan Manufacturing. Summarize the Riordan Manufacturing Mission, Vision and the importance of TQM as a strategic level objective. Also, identify the impact and complexity that globalization has on the TQM strategies at Riordan Manufacturing. Riordan Manufacturing views TQM as a collection of processes. We maintain that our organizations must strive to continuously improve these processes by …

…References: Burrill C. & Ledolter J., Achieving Quality Through Continual Improvement, (1999), Wiley, New York, NY Wadsworth H., Stephens K., & Godfrey A., Modern Methods for Quality Control and Improvement, (2nd ed.), (2002), Wiley, New York, NY Melnyk S. & M. Swink M., Value-Driven Operations Management: An Integrated Modular Approach, (2005), McGraw-Hill/Irwin, New York, NY TQM, Defined by isixsigma.com, Retrieved from the World Wide Web, March 2, 2006 at http://www.isixsigma.com/me/tqm/