Essay Database
Organisational Change
Date Submitted: 09/10/2006 05:31:24
Category: / Business & Economy / Management
Length: 63 pages (17373 words)
Category: / Business & Economy / Management
Length: 63 pages (17373 words)
TABLE OF CONTENTS....................................................................................................1
THE WORLD WHICH WE LIVE...................................................................................4
CHANGE MANAGEMENT DEFINED.....................................................................6
2.1 Three Basic Definitions.................................................................................................................................. 6
2.1.1 The Task of Managing Change ...............................................................................................................6
2.1.2 An Area of Professional Practice..............................................................................................................7
2.1.3 A Body of Knowledge.................................................................................................................................7
2.2 Content and Process.......................................................................................................................................7
THE CHANGE PROCESS..................................................................................................8
3.1 The Change Process as "Unfreezing, Changing and Refreezing".....................................................8
3.2 The Change Problem.......................................................................................................................................8
3.2.1 Change as a "How" Problem..........................................................................................................................................8
3.2.2 Change as a "What" Problem.........................................................................................................................................9
3.2.3 Change as a "Why" Problem...........................................................................................................................................9
3.3 Who to involve and when..............................................................................................................................9
SKILLS AND STRATEGIES...............................................................................................10
4.1 Political Skills......................................................................................................................................................10
4.2 Analytical Skills..................................................................................................................................................10
4.3 People Skills.........................................................................................................................................................11
4.4 System
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