Management Tools and Techniques

Making any decision is never trouble-free. It requires an organized thought process and critical thinking at its very finest to achieve the desired results. Decision-making is so complex in nature and there are many tools and techniques to come up with a good decision. After all, different scenarios require different decision-making techniques. One of which will be discussed is the Plan-Do-Check-Act (PDCA) Cycle. Identifying problems and solving them are important skills for managers, who are …

…the current environment" (De Janasz et al., p. 409). References De Janasz, S.C., Dowd, K.O, & Schneider, B.Z. (2002). Interpersonal Skills in Organizations. New York, NY: The McGraw−Hill Companies. PDCA Cycle. (n.d.). Retrieved July 1, 2006, from http://www.hci.com.au/hcisite2/toolkit/pdcacycl.htm The Clinician's Black Bag of Quality Improvement Tools. (n.d.) Retrieved July 2, 2006, from <Tab/>http://www.dartmouth.edu/~ogehome/CQI/PDCA.html