Essay Database
Internet Privacy
Date Submitted: 03/11/2000 06:38:35
Category: / Law & Government / Government & Politics
Length: 4 pages (1131 words)
Category: / Law & Government / Government & Politics
Length: 4 pages (1131 words)
One of the most important advances in the rapidly developing world of electronic commerce is the ability of companies to develop personalized relationships with their customers. Personalization empowers companies to better understand their customers' wants and desires and improve customer service by tailoring offerings to the unique needs of individuals . At the same time, this has become a subject of hot controversy because the technology involves the extensive collection and use of personal data.
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Unknown author (June 1998). A Little Privacy, Please [9 paragraphs].
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Available: http://www.zdnet.com/pcmag/news/trends/t980610b.html [2000, March 27].
Westin, A.F. (November 1999). Personalized Marketing and Privacy on the Net: What Consumers Want. Privacy & American Business Consumer Privacy Survey [On-line].
Available: http://www.pandab.org/pabsurve.htm [2000, March 30].
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