Information System Technology - This paper covers what must one consider if adding automation to an antiquated system.

When you begin to introduce an automated system into a business one must consider both the advantages and disadvantages. With respect to the advantages one can enjoy reduced clerical cost, quicker processing time and improved customer service. On the other hand, it has been suggested that the implementation of such technologies is more difficult and yields more unintended consequences than is typically acknowledged. Most agree that the computer capabilities can make life a lot easier …

…the information systems provide better service to its customers as well. To compete efficiently in this world, companies must establish information partnership as an integral part of successful business processes. Work Cited: Davenport, T: Think Tank: Making the Most of an Information-rich environment: CIO Magazine: September 15, 1996 Nelson, M: We Have the Information You Want, But Getting It Will Cost You: Being Held Hostage by Information Overload: http://info.acm.org/crossroads/xrds1-1/mnelson.html