Human Resource Management at Convergys

Convergys Corporation (NYSE: CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing, employee care and customer care services provided through outsourcing or licensing. Servicing some of the topmost companies in telecommunications, internet, cable and broadband services, technology, financial services and other industries, Convergys brings together world class resources, software, and expertise aiding in the creation of valuable relationships between its clients and their customers …

…Human Resource Management, 4th edition, 1998, London, Prentice Hall. *<Tab/>Beaumont B, "Human Resource Management: Key Concepts and Skills, Sage Publications, 1993,pp 225-228 Accessed websites: http://www.aon.com/us/busi/hc_consulting/hr_outsourcing/default.jsp http://www.convergys.com/company_overview.html http://www.convergys.com/univ_career_opps.html?IMAGEFIELD.X=19\&IMAGEFIELD.Y=11 http://www.decpoint.com/auditinghr.html http://www.lapiana.org/consulting/services/hraudit.html