How has the role of the civil service changed in recent years?

The civil service is an administrative system, which consists of a body of government official who are employed in civil occupations. The civil service is the single aspect of British government most renowned for its stability and reluctance to change. For many it had been the object of criticism from all parts of the political spectrum for its power without accountability, and for bias in the use of that power. British constitutional theory makes clear …

…generally and included, for example, health and education as well as services delivered by the civil service. Each service was required to publish performance targets and results against set targets and there would be well-published and readily available complaints and redress procedures. The aim was to improve standards of the civil service without injecting extra resources. By 1995, nine agencies had published individual charters specifying standards that customers and clients were entitled to expect. ------------------------------------------------------------------------ **Bibliography**