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Elements of Successful Organizational Diversity Management
Elements of Successful Organizational Diversity Management Why is organizational diversity important? Historically, diversity in the workplace has been recognized as an employment equity issue. Now, however, diversity in the workplace is being recognized as a benefit that will contribute to an organization's bottom line. Increased employee and customer satisfaction end up as increased productivity, all of which are measurable outcomes (Goff, 1998). Diversity goes beyond employment equity to nurturing an environment that values the differences and
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Opportunity. Diversity Capabilities. www.prism-international.com/cap_diversity.html Profiting from others' experience: a diversity training checklist. (1994). HRMagazine, 39(10), 68-70. U.S. Merit Systems Protection Board. (1993, September). The Changing Face of the Federal Workplace. A Report on the Proceedings of a Symposium on Diversity. Washington, D.C.: U.S. Government Printing Office. Wong, H. Z. (1999). Best practices in diversity strategies and initiatives. Coast Guard Diversity Summit, www.uscg.mil/hq/g-w/g-wt/g-wtl/summit/speech2.html.
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