Working with Information Provided by Patients

The subject I chose to follow was the social worker, who I will refer to as John, from the hospital since they use a variety of techniques to collect information from patients and redistribute it back to them. The social work job entails coordinating patient discharges as well as patient/family interaction. As John spoke with the patient, he wrote pertinent information down, such as location, kind of atmosphere, payor source, activities she enjoyed, one …

…search process. ASIS Annual Conference proceedings. Web http://www.asis.org/annual-96/ElectronicProceedings/kuhlthau.html Swain, Deborah E. 1996 Information search process model: how freshmen begin research. ASIS Annual Conference Proceedings, Web http://www.asis.org/annual-96/ElectronicProceedings/swain.html Zick, Laura 2000 The Work of Information Mediators: a Comparison of Librarians and Intelligent Software Agents firstmonday: Peer Reviewed Journal on the Internet, First Monday, volume 5, number 5 (May 2000) Web http://firstmonday.org/issues/issue5_5/zick/index.html