Successful vs Effective Real Managers

Successful vs. Effective Real Managers What do successful managers -- those who have been promoted relatively quickly -- have in common with effective managers -- those who have satisfied, committed subordinates and high performing units? Surprisingly, the answer seems to be that they have little in common. Successful managers in what we define as "real organizations"-- large and small mainstream organizations, mostly in the mushrooming service industry in middle America - are not engaged …

…reinforcing them, resolving their conflicts, training/developing them - all contribute directly to managerial effectiveness. The disparity our study found between successful and effective real managers has important implications for the performance problems facing today's organizations. While we must move ahead on all fronts in our search for solutions to these problems, we believe the activities basic to the effective real managers in our study - communication and human resource management - deserve special attention.