Iridium

Situation Analysis: Iridium is a branch of INFOSAT, a company that offers communication systems and products that are very technologically advanced. Some of these products and services include SkyCom, Digital Video, SkyMessage, and Video Conferencing. INFOSAT has installed satellite systems across the globe in remote parts Africa, Southeast Asia, and North, Central, and South America. They provide creative communication solutions for travelers and people living in isolated areas so that their customers never have to …

…from the target segment. Performance evaluations will also be done on the employees to make sure they are meeting company standards in providing service. Many companies that purchased in bulk will be surveyed three months from their purchase date to see if the product and service is meeting their expectations and needs. Through monitoring both the internal and external environment Iridium can make sure that they are meeting the needs of the customer. ------------------------------------------------------------------------ **Bibliography**