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Effective Listening
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…are all human beings and individual therefore, we all have the right of expression.
Finally I realise words are not the only way of showing outward expression and I will have to become more self aware of my actions.
Bibliography
Braye S. and Preston-Shoot M. (1995) EMPOWERING PRACTICE IN SOCIAL CARE. (Buckingham, Open University Press).
Frankland A and Sanders P. (1995) NEXT STEPS IN COUNSELLING. (Manchester) PCCS Books.
Porrit L. (1990) INTERACTION STRATEGIES. 2ND Edition Churchill (London) Livingstone.
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